We are so happy that you have chosen Agile Ticketing Solutions as your ticketing provider for your organization, and know that you are ready to get started using our software. First, for security purposes we would like to ask you to help us with identifying each expert within your organization, we have a web form that provides our team with contact information for each key leader so that we can communicate more efficiently with them. Click here to complete the contact assignment form. Complete as many fields as possible.
Next, you as a PRO+ level client will have access to the Agile Ticketing Solutions desktop application. Before installing the application you will need to check the system requirements. Next, you should be able to go to agiletix.com/downloads and click the download icon next to Agile Ticketing Install. For more information on how to download the software click on the link below.
Installing Agile Ticketing
Now you are ready to begin creating your other user account. These accounts are for other the people that will be working in the software. Click the link below to learn how to create your users.
Creating New Users in Web Portal
You should have already created your personal user profile and filled in the information for your organization. However, if you need to make changes to these profiles you can do so once you are in the web portal. Click the links below to learn how to edit your profile and your organization’s information page.
Managing and Updating a User Profile
How Do I Edit My Organization Page
Next, you can start building your show, showings, or events. Depending upon your organization you may choose to build one off events or multiple shows and showings. If you have multiple shows or events you are able to import them all in at the same time through our amazing import process. Click the links below to learn more about building Shows, Showings, and events.
In the Agile Web Portal
Building an Event in Web Portal
Building a Show in Web Portal
Adding a Showing in Web Portal
Editing a Showing or Event
In the Agile Application:
Building an Individual Event
Building an Individual Show
As a Pro+ client not only do you have access to the Agile Ticketing Solutions Application you can also build catalog items, a pass program, and a membership program. Catalog items allow you sell concessions, merchandise, and more at the venue as well as online. A pass program is primarily used by film festivals and allows the festival to set up specific benefits for access to specific films or special events. A membership program is a year-round program that can allow for specific benefits that can be accessed via their membership card online or in person at the venue. To learn how to build your catalog items, pass program, or membership program click the links below.
Creating Concessions/ Merchandise Catalog Items
Selling Concessions/Merchandise in AMS
Building Festival Pass Program
Selling a New Pass in AMS
Building a Membership Program
Selling a New Membership in AMS
Before you go on into the web portal we would like for you know about the helpful resources you as an Agile Ticketing Solutions customer have available to you. First, you can visit our knowledge base where we have over 200 help articles that you can search through. We also have a community where you can go and ask your questions to all the other Agile Ticketing Solutions clients (click the link below to learn how to join the community). You can also email our support team at firstname.lastname@example.org, and finally, we provide 24×7 critical support so if anything goes wrong with the system we are always there to help. Call us at 615-360-6700
Visit the Knowledge Base
Create your Zendesk account and Join the Community