We are so happy that you have chosen Agile Ticketing Solutions as your ticketing provider for your organization and know that you are ready to get started using our software. First, for security purposes we would like to ask you to help us with identifying each expert within your organization, we have a web form that provides our team with contact information for each key leader so that we can communicate more efficiently with them.

Click here to complete the contact assignment form. Complete as many fields as possible.


The first thing that you need to do is create your other users. These users will be the other employees that will need access to the Agile Ticketing Solution portal. Click the link below to learn how to create new users.

Creating New Users in Web Portal

You should have already created your personal user profile and filled in the information for your organization. However, if you need to make changes to these profiles you can do so once you are in the web portal. Click the links below to learn how to edit your profile and your organization’s information page.

Managing and Updating a User Profile

How Do I Edit My Organization Page


Next, you can start building your events. The links below will walk you through building your event(s), selling tickets and some other event management skills you may need to know.

1. Building an Event in Web Portal

2. Editing an Event in Web Portal

3. Copying an Event in Web Portal

4. Selling a Ticket in Web Portal

5. Customer Search in Web Portal


Before you go on into the web portal we would like for you know about the helpful resources you as an Agile Ticketing Solutions customer have available to you. First, you can visit our knowledge base where we have over 200 help articles that you can search through. We also have a community where you can go and ask your questions to all the other Agile Ticketing Solutions clients (click the link below to learn how to join the community). You can also email our support team at, and finally, we provide 24×7 critical support so if anything goes wrong with the system we are always there to help.

Visit the Knowledge Base

Create your Zendesk account and Join the Community