Agile Ticketing Solutions

Ticketing and Reports

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It is known that there is power in numbers and here at Agile Ticketing Solutions we also believe that is true, especially when it comes to reporting. The analytics you can find in our reporting features will help you better understand your ticketing operations as well as where your organization stands financially. The Agile Ticketing Solutions web-based reporting module covers every department of your organization. From box office and concessions to membership and merchandising, our accounting and reporting feature delivers a comprehensive view of an organization’s health, all from one central location and all in real time.

Auto-Syndicate Reporting

Our reporting module has the necessary tools to provide leadership with accurate, up-to-date information at any given moment. With our auto-syndicate feature, ticketing specialists can choose the reports that matter most to their organization’s leadership and automatically send those reports to individuals or groups.

Agile Ticketing Solutions is an all-in-one ticketing system that changes the game for organizations like your own. Since reporting is a key element to better understand your ticketing operations, we wanted to share a few of our favorite reports in our system.

  • Daily Audit (Accounting) – This report allows you to keep track of all sales daily, including memberships, ticket sales, donations and concessions/merchandise.
  • Organization Audit (Accounting) – This report gives you a deeper look into your sales summary which includes details on sales channels and buyer types. 
  • Membership Usage Analysis (Memberships) – This report will give you an inside look at the who, what, where, when and how often your patrons are using their memberships. It will also show you what level or type of membership each patron has.
  • Top Ticket Buyers (Events) – This report is one of our favorites because it allows you to see who has bought tickets to your events. This information could let you know who to thank for their support each time they visit your venue. It’s important to remember that the patrons who frequent your theater often are great supporters and could be willing to donate.
  • Sales by State, City, MSA (Sales) – See where your customers live. This is a really cool report especially if you are using the AgileLINK streaming service, to see if people outside your local area are supporting your theater. 

Liked this blog post? Check out a few more below!

Ticketing and Reports

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Social Distance Seating

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Fundraise Using Instagram Live

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Did you know that you can now raise money for your organization with Facebook and Instagram Live? Right now is the time to utilize your social media channels to reach your audience while your organization is temporarily closed.

Social Media has taken every industry by storm, now allowing businesses to use the platform to reach endless amounts of new customers. One feature we know is useful to our clients is fundraising via Instagram and Facebook Live.

First, you’re going to want to create excitement around your fundraising campaign. Just like you would do when releasing a new movie or documentary at your theater, letting your customers know that you will be hosting a fundraising event for your organization is crucial. Information to include: Who is it benefiting, where is the event taking place, and the time and date of the event.

How to set it up:

Setting up Live Donations is really simple — just follow the steps below to set started!

  • Tap the camera icon in the top left of your Instagram Feed to open Instagram Stories
  • Swipe all the way right until the Live camera is open
  • Tap Live at the bottom of the screen and select Fundraiser to choose a nonprofit to support
  • That’s it — your Instagram Live will begin with a dedicated box at the bottom of the screen highlighting your charity or organization

It’s important to mention, unlike many other companies that support a live fundraising feature Instagram does not take a percentage of the money you raise.

Be sure to follow us on social media for more information on ways to fundraise for your organization.

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View More Posts:

Ticketing and Reports

October 27, 2020 No Comments

It is known that there is power in numbers and here at Agile Ticketing Solutions we also believe that is true, especially when it comes

Read More »

Social Distance Seating

July 31, 2020 No Comments

Agile Ticketing Solutions New Feature: Social Distance Seating You are one step closer to reopening with the Agile Ticketing Solutions Social Distance Seating feature. This

Read More »

Social Distance Seating

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Agile Ticketing Solutions New Feature: Social Distance Seating

You are one step closer to reopening with the Agile Ticketing Solutions Social Distance Seating feature. This feature, announced in our latest software update on July 21st allows theaters to follow CDC recommendations of social distancing. The social distance seating feature allows you to sell tickets with peace of mind knowing you’re keeping staff and patrons safe. Once a ticket is sold, the Agile Ticketing Solutions Software will automatically block off the surrounding seats.

How does it work?

With this new feature, when customers or sales agents select seats for purchase the system will automatically place the surrounding seats in a defined hold group. This makes sure there is adequate space around all groups of customers so that they can follow social distancing guidelines.This feature works with manually picked seats and auto-assignment.

How do we use the social distance seating feature?

Now, we know what you are wondering: this is a great tool, but how do we set up in the Agile Ticketing Solutions Software?

First, you will need to build out your reserved seating chart and create your templates. To learn how to build a reserved seating chart, click HERE to access the tutorial in our knowledge base. Once you have built your seating chart, you will need to determine what the spacing between seats needs to be to ensure proper social distancing. Once you have determined what your social distancing requirements are, you will need to add these rules to your reserved seating chart.  Click HERE to access the instructions on how to set up your social distancing rules.

Once set up, this feature will give customers and box office staff a clear indication of which seats already have people sitting in them and which are unavailable. This will also allow your customers to see how far apart people are sitting in the venue. 

For more information on the social distancing buffer feature and other updates in the Agile Ticketing Solutions Software, please refer to https://bit.ly/3feZokG. 

We are here for you!

Utilize this feature to get your organization one step closer to reopening. We have created a resource blog on our website that can act as a centralized space for your organization to reference when taking the steps to reopen. You can view that blog here: https://bit.ly/2CQaCiE. For more information on setting up the social distancing seating feature or about reopening, please contact us at support@agiletix.com. Agile Ticketing Solutions stands together with your organization and we are honored to be your ticketing solution.  

For more information on Social Distanced Seating ideas, be sure to follow us on Instagram, Facebook and Twitter.

Virtual Fundraising

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Virtual Fundraising: How to Host a Virtual Fundraising Event during COVID-19

As you may know, fundraising is a huge part of the performing arts world. We understand how important this is for the health of your organization, so we wanted to help by sharing some ideas on how to host a virtual fundraising event during the current pandemic. Although times have changed and we cannot be together directly, there are still many ways for us to come together virtually.

Has your organization thought of hosting a virtual fundraising event? With our new feature AgileLINK, we made it easy for you and your patrons to come together while still adhering to CDC recommendations of social distancing. It’s time to get creative. Here are a few ways you can fundraise from a respectful distance.

All you have to do is ask.

Asking for donations is the first step. Agile Ticketing Solutions has a great Donor Management tool that allows you to pull reports of who has donated to your organization. This is a great place to start. Your organization can personally reach out to each person who has previously donated. You can explain to them how the current climate of COVID-19 and the CDC recommendations of social distancing have unfortunately had a negative impact on your organization. Kindly ask your patrons to donate again and track the results of your efforts. If you choose to use an email management platform such as MailChimp or Emma, these will allow you to track your donation request efforts.

As we have mentioned earlier, this is a great place to start but there is more than one way to increase donations. Get creative. Sometimes just asking for a donation isn’t going to help you reach your fundraising goals. Don’t forget to utilize the tools around you. One of these tools being your community, you can ask local businesses to donate an auction item for you to sell during a virtual fundraising event, or you can team up with a local business for a giveaway to help grow your social media following. Here are a few different events you can hold virtually to help your organization bring in a large amount of donations.

 1. Host a virtual fundraising event utilizing the AgileLINK platform.

During your virtual fundraising event you may want to set up a virtual auction and sell highly desired items via the AgileLINK platform. Creating a “bidding war” between patrons will allow you to easily sell items past market value. Below are some recommendations of auction items that you could add to your checklist.

a. Stage and sell a romantic evening

b. Floral arrangements

c. Food baskets

d. Housecleaning services

e. Handyman services

f. Trips from a local travel agency

g. Dinners for two from local restaurants

h. Desserts or goodies from a local bakery

2. Host an educational webinar for kids.

Right now, a lot of children are out of school, leaving their parents with the responsibility to teach them. You can set up a virtual learning center within your organization and ask the parents for donations in exchange for their child attending your educational webinar. This could be a standard price you set or a “pay what you can” price. Below are a few educational webinars your organization can offer.

a. Your work within your organization

b. History behind your theater

c. History behind cinemas and how they have changed over the years

3. Host a social media fundraising event via Facebook or Instagram Live.

We recommend utilizing your social media channels if you have a large audience. An example of a social media live event is, tour of your facility and talk about the history of your organization. Set up a donation website where people can watch your live stream and donate at the same time!

In summary, there are endless ways your organization can get creative when coming up with ideas for virtual fundraising events in the current world and we are here to help! Fundraising is a huge part of our industry and it’s important to utilize the tools in your community. People want to be able to help in any way they can, so don’t be afraid to ask. If you have any questions on how to get started you can reach us at support@agiletix.com.

For more information on Virtual Fundraising Event ideas, be sure to follow us on Instagram, Facebook and Twitter.

Mobile Memberships and Ticketing

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Upgrade your boutique theater experience.

The latest Agile Ticketing Solutions update has released a game changer: mobile memberships and ticketing through Apple Pay and Google Wallet. Your members can now easily access their benefits and tickets directly from their smartphones.

Mobile Membership and Ticketing Benefits

Upgrade your patrons experience with touchless transactions. This feature is becoming more and more popular with businesses everywhere complying to social distancing procedures. Not only are you limiting the exposure to germs. The benefits of a mobile membership and ticketing program are endless.

Mobile ticketing enables touchless transactions, letting you better comply with social distancing procedures. It also gives your organization a more efficient and environmentally friendly process for memberships and movie tickets by limiting paper-use. More than anything, mobile tickets are convenient. Sending and receiving passes is easy, and patrons will have a much harder time losing mobile membership cards than physical cards. When geofencing is enabled, patrons will even be alerted that they have event tickets when they get close to your facility. This helps them have their tickets ready early for scanning. 

Make it your own!

What does mobile membership or ticket look like? That’s up to you. Agile Ticketing Solutions is able to define background color, foreground color, and icon to control the look of digital items. You also have to option to add your logo to the membership.

How does it work?

Mobile membership and ticketing works seamlessly through both the Apple Pay and Google Wallet, found on any mobile device that can access the internet. Once a patron comes within the geofence, a notification will pop up on their phone with their membership and ticket. The patron can simply press the notification and VIOLÀ! –The membership pops right up on their phone and is easily scanned.

Ready to make the move?

Dive in. Mobile makes guest passes more convenient to distribute than ever before! Paperless passes are the future, and theaters and festivals of all kinds are starting to think creatively about how to implement digital solutions.

If you are interested in rolling out the mobile membership and ticketing features, we are here to help. Please reach out to support@agiletix.com.