We have some exciting news to share! Have you thought about utilizing the “Social Distance Seating” feature we offer? As you know Agile Ticketing Solutions offers the best reporting features in the industry. We have collected some data that supports a strong correlation between offering social distance seating and an increase in concessions sales. Once we saw our clients using this feature we realized that there was a correlation between offering both social distance seating and offering to order concessions in advance. Our clients who have been using these features have seen a great increase in concessions sales.
With the Agile Ticketing Solutions Software, you can let your customers purchase concessions ahead of time cutting out the time they would have to stand in line before going to find their seats. We have seen a correlation between having social distance seating and an increase in concessions for those who offer to order it ahead of time. We believe that even if you are no longer needing to social distance at your theatre, you may want to think about offering reserved seating and we believe you will still see an increase in concession sales by offering advanced concessions.
How do we use the social distance seating feature?
First, you will need to build out your reserved seating chart and create your templates. To learn how to build a reserved seating chart, click HERE to access the tutorial in our knowledge base. Once you have built your seating chart, you will need to determine what the spacing between seats needs to be to ensure proper social distancing. Once you have determined what your social distancing requirements are, you will need to add these rules to your reserved seating chart. Click HERE to access the instructions on how to set up your social distancing rules.
With this feature, customers or sales agents are able to select seats for purchase, and the system will automatically place the surrounding seats in a defined hold group. This makes sure there is adequate space around all groups of customers so that they can follow social distancing guidelines. This feature works with manually picked seats and auto-assignment. Once a ticket is sold, the Agile Ticketing Solutions Software will automatically block off the surrounding seats, leaving you peace of mind that your staff and patrons are safe!
Once set up, this feature will give customers and box office staff a clear indication of which seats already have people sitting in them and which are unavailable. This will also allow your customers to see how far apart people are sitting in the venue. For more information on how to set up the social distance buffer feature click here for instructions.
We also offer an ATSU Learning Lab on how to set up your reserved seating chart with seat buffer holds. To register, click here to register or contact Hope Biber, Director, Client Success at firstname.lastname@example.org.
Want to add social distance seating to your venue even though you’re not yet a client of Agile Ticketing Solutions? Visit our demo page to request a meeting with Becky Roubos, Director of Sales.
5 Advanced Concessions & Social Distance Marketing Campaigns to try!
- A Social Media Campaign
- Email & CRM Campaign
- Giveaway Campaign
- Membership Card Campaign
- Brand Awareness Campaign